Privacy Policy

Last updated: 2026-03-28

1. Information We Collect

Account Information: When you register, we collect your email address and an encrypted password. We do not store passwords in plain text.

Usage Data: We log which analysis features you use (e.g., ticker searches, AI analysis requests) to improve our service and track token usage. This includes timestamps and the tickers you analyze.

Technical Data: We collect IP addresses for security purposes (spam prevention, rate limiting). We do not use tracking cookies or third-party analytics.

2. How We Use Your Information

• To provide and maintain the service (authentication, token billing)
• To prevent abuse (rate limiting, spam detection)
• To improve our analysis tools based on aggregate usage patterns

We do not sell, rent, or share your personal information with third parties.

3. Payment Processing

Payments are processed by Stripe. We do not store credit card numbers or payment details on our servers. Stripe's privacy policy governs the handling of payment data: stripe.com/privacy

4. Data Retention

Account data is retained as long as your account is active. Usage logs (click_log) are retained for up to 90 days. You may request account deletion by contacting us.

5. Cookies

We use a single session cookie (gg_sess) for authentication. We do not use advertising cookies or third-party tracking cookies.

6. Data Security

We use HTTPS encryption, bcrypt password hashing, and separated database credentials (read-only for web frontend). However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may:

• Request a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

For privacy-related questions, contact: support@ertrack.com